How much is shipping?
Shipping is free to U.S. addresses. We also offer expedited shipping for just $2.99.
Once you receive an order, how quickly do you ship the product?
It is our policy to ship all orders within 48 hours of receipt. You'll receive an email confirmation when your order has been shipped, which will also include a tracking number.
What is your refund, return, and cancellation policy?
Refunds are accepted only for unopened packages within 20 days of purchase. Please email firstname.lastname@example.org for instructions on returning your order.
What is your international shipping policy?
For orders to Canada, orders under 18 lb. are shipped via US Postal Service, and orders over 18 lb. are shipped via FedEx Ground. Any import or customs fees are the responsibility of the customer.
For orders to international countries, there is a 18 lb. limit on orders beyond North America. All international orders are shipped via US Postal Service Priority Mail.
For more information on international shipping, click here.